The Empty Carousel has ten chapters that provide critically important information for today's airline passengers. Topics include Proper Identification: Not having adequate luggage identification and appropriate baggage tags is the number one reason bags are not reunited with their owners. Before You Pack: This chapter teaches what to look for in an airline's "Contract of Carriage," which describes what that carrier will cover in a baggage claim and what will not be covered under any circumstances. Domestic vs. International: What's Covered, What's Not: Passengers need to have a clear understanding of the monetary differences between the two treaties that govern international air travel and how, depending on their travel plans, these two treaties affect them and their property. Filing a Luggage Claim: Few passengers know that the burdens of proof fall on them, when reporting lost luggage or how to file a baggage claim and follow-up on a lost luggage claim. What Thieves Target and When: This chapter offers passengers the knowledge they need to have in order to protect themselves and their property during busy travel seasons and at the luggage carousel.

These topics are just a sample of the critical information offered in The Empty Carousel that will help airline passengers make informed decisions regarding their travel experience and personal property. An informed decision about your checked possessions and carry-on luggage will help take the anxiety and pain out of what could be a miserable and upsetting travel experience. Everyone benefits if the passenger is educated-personal losses will be minimized and more recoverable and the Transportation Security Administration (TSA) and the airlines will save millions of dollars in lost and unclaimed baggage claims every year.

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